Help Desk
Mars Consultations exists to solve the critical issues facing our clients, both large and small. Our unique approach is not only what differentiates us, but also what makes us successful. We provide a broad range of services and solutions to help organizations facilitate change, achieve their vision and optimize performance and productivity.
Help Desk
Full Care of your IT services
We provide a highly trained IT help desk that is available 24/7/365. We know that lost productivity equals lost revenue, including the potential loss of opportunities and clients. Additionally, keeping your staff productive is vital to the bottom line.
Businesses need an available, go-to resource for IT challenges that confront their business. Mars Consultancy has a winning solution. We are based in Cairo, Egypt and staffed 24/7/365 by some of the smartest, most helpful, and professional people you’ll find.
With cutting-edge remote monitoring and management tools, we can remote into troubled machines across town, across the country or around the world (and we do… literally!) to manage, troubleshoot and protect our client’s assets. When a remote solution does not work, we will have a certified specialist at your door with just a phone call to fix the problem so you can resume operations.
Help Desk Facts
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Our staff provides fast, friendly, effective support that makes IT easy for your employees.
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You can contact our staff by phone, email, ticket portal, or chat.
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Track your tickets and projects as they progress through our portal.
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We will never outsource our help-desk. It is 100% staffed by our local employees.
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Come out and meet the staff who supports you.
Give Mars Consultancy a call to feel confident in your Help Desk.